Aug. 31, 2020
Europe
Publication
Engaging and empowering people and communities,
Reorienting the model of care,
Coordinating services within and across sectors,
Creating an enabling environment
Towards an Integrated Care Organisation from a CEO Perspective
Many experimental projects towards Person-Centred Care (PCC) are successful in the early stages, but founder when the attempt is made to scale them up to encompass the whole organisation. This case study therefore focusses on one manager’s attempts to extend the successes of a preliminary project ‘Etxean Ondo’ that aimed to provide adequate support for the elderly living at home or in nursing homes, as well as for their families and care professionals.